Who we are

Our website address is: https://socialcomplexity.eu. The contact of our Data Protection Officer is dpo@lip.pt.

What personal data we collect and why we collect it

Contact forms

When you contact us through the form in the contacts page, the information you submit is sent to our e-mail address and not kept on the server.

Cookies

We use functional cookies for several WordPress features.

Analytics

We use AWStats to keep track of web site visit statistics. It works on the server side, analyzing web server logs, and does not use cookies.

AWStats is used to analyze website visitor statistics to identify potential pitfalls; not found pages, search engine indexing issues, which contents are the most appreciated…

AWStats is processing the following personal data:

  • IP address

And also:

  • Date and time
  • URL of the page being viewed
  • URL of the page that was viewed prior to the current page
  • User Agent of the browser

The processing of personal data with AWStats is based on legitimate interests.

Processing your personal data, the IP Address, is helping us identify what is working and what is not on our website. For example, it helps us identify if the way we are communicating is engaging or not and how we can organize the structure of the website better. Our team is benefiting from the processing of your personal data, and they are directly acting on the website. By processing your personal data, you can profit from a website which is getting better and better.

Without the data, we would not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.

How long we retain your data

Raw log data is eliminated after 10 days.